Website information
Privacy Policy
Information about the use of personal information in connection with Tongda’s website and services.
Contact us about privacy
Suzhou Tongda Machinery Co., Ltd. attaches importance to the privacy of people using its services. For questions about this policy or your information, contact us through the online inquiry form.
Information you provide
When you contact us or request services, we may collect and use the information you provide, such as your name, email address, telephone number and enquiry details. Information needed to respond to a request may be necessary for us to provide the requested service.
Technical information
When you use the website or related services, technical information may be recorded, such as your browser or device information, IP address and pages or resources requested. Cookies or similar technologies may be used by services you choose to access. You can manage cookies through your browser settings; some external services may depend on them to function.
How information may be used
Information may be used to provide requested services, respond to enquiries, support customers, maintain security, keep records and improve services. Where promotional communications are sent, you may ask us to stop using your information for that purpose by contacting us or following the instructions in the communication.
Access, correction and deletion
You may contact us about access to, correction of or deletion of personal information you have provided. We may need to verify your identity when handling a request to protect the information concerned.
Sharing and service providers
Information may be shared with service providers, contractors or partners where needed to provide services or carry out the purposes described in this policy. Some recipients may be located outside your jurisdiction. Information may also be retained or disclosed where required by applicable law, legal process or government requirements, or where necessary to protect relevant rights and safety.
Enquiry form
Enquiries sent through the form on this website, including any files you attach, are stored on Cloudflare, Inc. infrastructure that hosts this website, and are forwarded by email to our sales team. The form is protected against automated spam by Cloudflare Turnstile, which processes technical signals from your browser for that purpose. A one-way hash of your IP address is kept to limit repeated submissions.
Retention and security
Personal information is retained for the period needed for the stated purposes and applicable legal requirements. Security measures are used to help prevent loss, misuse and unauthorized access or disclosure, although no internet system can guarantee absolute security.
Third-party services
This website links to or loads services provided by third parties, including the spam check on the enquiry form and the video player. Information supplied to those services is subject to their own terms and privacy policies. Review those policies when choosing to use an external service.
Children and personal information
Parents or guardians should guide minors when using online services. Minors should seek parental or guardian consent and guidance before submitting personal information.
Changes to this policy
The policy may be updated from time to time. We will provide notice of changes that materially reduce your rights, through a prominent website notice, email or another appropriate method before those changes take effect.